Privacy Policy

1. Who We Are

VFROUTESUK LTD
Company No: 13491823
Registered Office: 111 Holbein Close, Grange Park, Swindon, SN5 6DU, United Kingdom
Email: vfroutesuk@gmail.com
Phone: 07917794470

We are a UK-based transport and logistics company providing taxi, freight, removal, and courier services.

2. What Information We Collect

We may collect and process the following types of personal data:

Name, phone number, email address, and home/business address

Booking details and delivery addresses

Payment information (processed securely via third-party providers)

IP address and usage data when you visit our website

3. How We Use Your Information

We use your personal data to:

Process bookings and manage services

Communicate with you regarding services or enquiries

Improve our website and customer experience

Meet legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing.

4. Legal Basis for Processing

Under UK GDPR, our legal bases include:

Contractual necessity – to fulfil service requests

Legal obligation – for accounting or regulatory compliance

Legitimate interests – to improve and secure our services

Consent – where required, such as email newsletters

5. Data Retention

We retain your data for as long as necessary to provide our services and meet legal requirements. Booking and invoice records may be kept for up to 6 years for HMRC compliance.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate data

Request deletion of your data (where legally permissible)

Object to or restrict certain data processing

Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact: [Insert contact email]

7. Data Security

We use secure systems and limited access policies to protect your personal information. Online transactions are encrypted and handled through secure third-party payment processors.

8. Cookies

We may use cookies to improve website performance. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.